CHUCK'S GARAGE & SPEED SHOP > OUR SHOP > CODE OF ETHICS

989-435-9145 | 4448 S M30

CODE OF ETHICS

CODE OF ETHICS, Beaverton, MI

To perform high-quality repair at a fair price.
To give the customer a price estimate for work to be performed.
To use only proven high-quality merchandise.
To employ the best skilled technicians obtainable.
To furnish an itemized invoice. Replaced parts may be inspected upon request.
To have a sense of personal obligation to each individual customer.
To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.
To furnish or post copies of any warranties covering parts or services.
To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
To follow state regulations.
To notify the customer if appointments or completion promises cannot be kept.
To exercise reasonable care for the customer's property while in our possession.
To maintain a system for fair settlement of customer's concerns

What Our Customers Are Saying

Great customer service and great at getting your car looked at quickly!!

Shannon I.

Very nice trustworthy people, one of the nicest garages in the state. well done.

Brian S.

Very good Service

Sherrie I.

Friendly and fair, they use the best equipment to service cars and trucks!

Kirt W.

The place is clean. The employees are very knowledgeable of there jobs. And if you own a diesel powered truck or car one of the best mechanics work there. If your transport is broke they can get you back moving a again