Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
settings

989-435-9145 | 4448 M-30 Beaverton, MI 48612

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 989-435-9145 or make an appointment online!


What Our Customers Are Saying

reviewicon

Great customer service and great at getting your car looked at quickly!!

reviewicon

Very nice trustworthy people, one of the nicest garages in the state. well done.

reviewicon

Very good Service

reviewicon

Friendly and fair, they use the best equipment to service cars and trucks!

reviewicon

The place is clean. The employees are very knowledgeable of there jobs. And if you own a diesel powered truck or car one of the best mechanics work there. If your transport is broke they can get you back moving a again

reviewicon

Karen & her crew take care if me for my oil changes & repairs. Excellent service & trustworthy.

  • ASE (Automotive Service Excellence)
  • Gates
  • Interstate Batteries
  • Car Care Aware
  • Call Us For Service: 989-435-9145